How To Use CM7036E™

CASABREWS always focuses on customer service and provides high quality products and after-sales service. Here you can easily find product manuals, user guide, troubleshooting methods and more. If you still have questions, please feel free to contact us at info@casabrews.com.

CM7036E™ Product Manual

FAQS & Troubleshooting

No light indicator.

  • Plug is not plugged into the socket.

  • Plug in the socket.

  • ON/OFF button is not pressed.

  • Press ON/OFF button.

  • Machine could be in auto shut-off after 15 minutes of inactivity.

  • Press ON/OFF button.

Water does not flow from coffee outlet.

  • Water tank is empty

  • Fill tank.

  • Water tank is not fully inserted and locked into position.

  • Push water tank down completely to lock into place.

  • Machine needs to be descaled.

  • Run descale cycle.

  • Coffee outlet is clogged.

  • Contact our customer support team.

Coffee only drips from coffee outlet or not at all.

  • Water tank is empty.

  • Fill tank.

  • Water tank is not fully inserted and locked into position.

  • Push water tank down completely to lock into place.

  • Machine needs to be descaled.

  • Run descale cycle.

  • Coffee outlet is clogged.

  • Contact our customer support team.

  • The capsule inserted may be faulty.

  • Try with a new one.

Water leaking from bottom.

  • Water tank is not fully inserted and locked into position.

  • Push water tank down completely to lock into place.

  • Water tank is broken.

  • Contact our customer support team.

  • Drip tray is full of water. 

  • Empty it.

  • Adjustable cup support is full of water. 

  • Empty it.

The capsule can’t fall down normally.

  • Check if used capsule container is full.

  • Empty it.

  • Handle hasn’t been fully opened.

  • Open fully handle.

  • Capsule is stuck. 

  • Push it gently downwards.

Handle cannot be closed.

  • Check if used capsule container is full.

  • Empty it.

The machine is noisy.

  • Water tank is empty.

  • Fill tank.

  • Some internal components touch the housing.

  • Contact our customer support team.

  • A slight hiss can be heard after the coffee has been released.

  • This is not a fault, but normal settling of one-way valve.

Coffee is not hot.

  • Cups not pre-warmed.

  • Pre-warm cups with warm water.

  • Machine needs to be descaled.

  • Run descale cycle.

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